Terms of Use | Approachbear

1. Acceptance of Terms

Welcome to Approachbear. These Terms of Use ("Terms") govern your use of our website located at https://approachbear.world ("Website") and the furniture assembly and repair services ("Services") offered by Approachbear ("we," "us," or "our").

By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

2. Services Description

Approachbear provides professional furniture assembly and repair services, including but not limited to:

Flat-pack furniture assembly
Complex furniture assembly
Furniture repair and restoration
Custom furniture modifications
Commercial furniture assembly

Service details, pricing, and availability may vary and are subject to change. Current service offerings and prices are available on our Website or by contacting us directly.

3. User Responsibilities

When using our Website and Services, you agree to:

Provide accurate and complete information when scheduling services or contacting us
Ensure someone 18 years or older is present during service appointments
Prepare the service area according to our requirements (outlined on our Requirements page)
Ensure all furniture parts and materials are available before our arrival for assembly services
Grant reasonable access to your property for service completion
Promptly communicate any issues or concerns regarding our Services
Make payments in accordance with our payment terms
Use our Website and Services in compliance with all applicable laws and regulations

4. Booking and Appointments

Service appointments can be scheduled through our Website, by phone, or by email. When booking our Services:

You agree to provide accurate information about the service location and furniture to be assembled or repaired
We will confirm the appointment date, time, and estimated duration
Appointments are subject to availability and may be rescheduled with reasonable notice
We reserve the right to reschedule appointments due to unforeseen circumstances, inclement weather, or emergencies

Cancellation Policy

If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Late cancellations or no-shows may incur a cancellation fee.

5. Payment Terms

Our payment terms include:

Prices are quoted in US Dollars
Service quotes are valid for 30 days from the date of issuance
Payment methods accepted include credit/debit cards, cash, and checks
For standard services, payment is due upon completion of service
For custom projects, a deposit may be required before work begins
All quotes and invoices include applicable taxes

Additional charges may apply if unforeseen complications arise during service or if the scope of work changes. We will notify you and obtain your approval before proceeding with any additional work that would result in extra charges.

6. Warranty and Service Guarantee

We provide a 30-day limited warranty on our workmanship. This warranty covers issues directly related to the assembly or repair work performed by our technicians.

Our warranty does not cover:

Damage caused by misuse, abuse, or improper care of the furniture
Issues related to manufacturer defects in the furniture materials
Normal wear and tear
Modifications made by anyone other than Approachbear after service completion
Damage caused by environmental factors (water, fire, etc.)

To make a warranty claim, please contact us within the warranty period to describe the issue. We will assess the situation and arrange for repair or correction as appropriate.

7. Intellectual Property

All content on our Website, including text, graphics, logos, images, videos, and software, is the property of Approachbear or our content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may access, view, and use our Website content for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any Website content without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Approachbear shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use our Website or Services
Any conduct or content of any third party
Unauthorized access, use, or alteration of your information
Any pre-existing damage or defects in furniture materials
Force majeure events beyond our reasonable control

Our total liability for any claims arising from these Terms or our Services shall not exceed the amount you paid for the specific service at issue.

9. Indemnification

You agree to indemnify, defend, and hold harmless Approachbear and our officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

Your use of our Website or Services
Your violation of these Terms
Your violation of any rights of a third party
Your conduct in connection with our Services

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any dispute arising under or relating to these Terms shall be resolved exclusively in the state or federal courts located in Olmsted County, Minnesota.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of these Terms. Your continued use of our Website and Services after such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Approachbear
200 1st Street SW
Rochester, MN 55905
Email: privacy@approachbear.world
Phone: +1 507-284-2511